- 1. Decide who you help and what you solve
- 2. Build proof that you can do the work
You find freelance clients by deciding who you help, showing proof that you can do the work, and then starting conversations on purpose: with people who already know your work, through referrals, and through targeted outreach. Track every conversation and follow up, and keep doing it when you're busy, so the next project is lined up before the current one ends.
Billed publishes this page. The advice here is practical and general. The email rules quoted below are from the US Federal Trade Commission's guide, opened on October 29, 2026; for how they apply to your business, ask a lawyer.
1. Decide who you help and what you solve
Before you contact anyone, write down:
- Who your ideal client is: their industry, size and the role of the person who hires you.
- What problem you solve for them, in their words.
- Why you, compared with hiring an employee, an agency or doing it themselves.
A specific description, such as I write onboarding emails for software companies, is easier for people to remember and pass on than a general one, such as I do marketing.
2. Build proof that you can do the work
Clients want evidence before they talk to you. Gather:
- Examples of your work, or a sample you made for a realistic brief, if your client work is confidential.
- Short results from past projects, stated only as far as you can back them up.
- Testimonials, quoted with the client's permission.
See how to create a freelance portfolio.
3. Start with people who already know your work
Former colleagues, past clients and people in your professional network already trust you. Tell them what you now offer and who it's for, and ask a specific question, such as Do you know anyone who needs this? A specific request is easier to act on than let me know if you hear of anything.
4. Ask for referrals after good work
When a project goes well, ask the client whether anyone else on their team, or anyone they know, could use the same help. Give them a one- or two-sentence description of what you do that they can forward without rewriting.
5. Reach out to prospects you've researched
Write to people you've chosen for a reason: a project they've announced, a problem their business visibly has, or a gap your work fills. Mention that reason, offer something useful, and suggest one small next step, such as a short call.
If you email prospects in the US, follow the CAN-SPAM rules. The FTC's CAN-SPAM Act: A Compliance Guide for Business says the law "covers all commercial messages" and that "The law makes no exception for business-to-business email." Its requirements include:
- "Don't use false or misleading header information."
- "Don't use deceptive subject lines."
- "Tell recipients where you're located." The guide says "Your message must include your valid physical postal address."
- "Tell recipients how to opt out of receiving future marketing email from you."
- "You must honor a recipient's opt-out request within 10 business days."
Whether a particular email counts as commercial depends on its content; ask a lawyer if you're unsure.
6. Share useful work where your clients look
Pick one place where your ideal clients already read, such as a newsletter, a professional network or an industry community, and post there regularly. Answer a question clients keep asking you, explain how you approached a problem, or share a checklist or template. Link each piece to a page that says what you offer and how to contact you, and send a relevant piece to a prospect when it answers their question.
7. Use marketplaces with your numbers in front of you
Freelance marketplaces can bring your first projects, but they charge fees, and the time you spend on proposals and messages isn't billed. Work out your effective hourly rate on each project and compare it with your direct work.
Worked example (sample figures)
A sample freelancer, invented for this example, wins a $600.00 project on a marketplace that charges a 10% service fee (a sample figure; check your platform's own fee page). The project takes 10 hours, plus 2 hours of unpaid proposal writing and messages.
- Fee: 10% × $600.00 = $60.00
- What the freelancer receives: $600.00 − $60.00 = $540.00
- Total hours, including unpaid ones: 10 + 2 = 12
- Effective hourly rate: $540.00 ÷ 12 = $45.00 an hour
If their direct-client rate is higher, marketplace work is costing them money per hour, and that's a reason to move toward direct clients as their proof grows. See how to set freelance rates.
8. Track every conversation
A simple list or spreadsheet is enough. For each prospect, record:
- where they came from (network, referral, outreach or marketplace);
- the stage: first contact, call, proposal sent, won or lost;
- the next step and its date.
Block regular time in your week for this work, including weeks when you're fully booked, so the next project is lined up before the current one ends.
Where Billed fits
Once a prospect becomes a client, Billed's pages describe the next steps. Its time tracking page says you can "see how much time goes into each project," and that "Past entries also give you a record to estimate the next project from." Its invoice software page says you can "Create branded invoices, send them by email, take card and PayPal payments on them, and see which invoices are paid, partly paid or past due". Its client management page says "Billed lets you save each client's company name, contact person, email, phone number, billing address, and any custom notes."
When this guide isn't for you
If you work through an agency, or run a firm with a sales team, your client acquisition will run through those channels. If you're unsure whether your outreach meets email or privacy laws where you or your prospects are, ask a lawyer.
Related Articles
- How to Create a Freelance Portfolio
- How to Write a Freelance Proposal
- How to Set Freelance Rates
- How to Build Freelance Retainer Clients
- Networking Strategies for Small Business Owners
Frequently Asked Questions
Where do freelancers find their first clients?
Start with people who already know your work: former colleagues, past employers and your professional network. Tell them what you offer and who it's for, and ask whether they know anyone who needs it. Then add referrals and targeted outreach.
Do email marketing rules apply to cold emails to businesses?
In the US, the FTC's CAN-SPAM guide says the law covers all commercial messages and "The law makes no exception for business-to-business email." Its requirements include accurate header information, subject lines that aren't deceptive, a valid physical postal address and a way to opt out. Ask a lawyer how it applies to your emails.
Should freelancers use marketplaces to find clients?
They can help you win early projects, but count the platform fee and the unpaid time on proposals. In this page's sample, a $600.00 project with a 10% fee and 12 total hours works out to $45.00 an hour.
How do I ask a client for a referral?
Ask after a project goes well, and be specific: ask whether anyone on their team or in their network needs the same help. Give them a short description of what you do that they can forward as it is.
How do I avoid running out of clients?
Keep a list of every prospect and the next step for each, and set aside regular time for outreach and follow-up, including weeks when you're fully booked.
