Billed

Invoicing Software for Marketing Agencies

Bill retainers, pass through media spend with markup, and invoice multi-service campaigns without spreadsheet gymnastics. Billed gives your agency one system to handle every billing model clients throw at you.

Key Takeaways

  • Separate retainer fees, project charges, and ad spend pass-throughs on every invoice so clients never question what they're paying for
  • Apply configurable markup percentages to media buys and third-party vendor costs directly on the invoice line item
  • Automate recurring retainer invoices with built-in escalation clauses so rate increases take effect without manual edits
  • Track billable hours per campaign, client, and service line to catch underpriced accounts before they erode agency margin
  • Tie performance bonuses and KPI-based billing to documented deliverables so bonus invoices are never disputed
  • Generate client-facing profitability reports alongside invoices to support SOW renewals and upsell conversations

Retainer billing that scales with the relationship

Most agencies start client relationships with a fixed monthly retainer covering a defined scope of work—social media management, content production, or ongoing SEO. Billed automates these recurring invoices so they fire on the same date every month without anyone on your ops team touching a spreadsheet.

Where it gets complicated is when retainers evolve. A client upgrades from a $5,000 social-only retainer to a $12,000 integrated package covering SEO, PPC management, and email automation. Another negotiates quarterly step-ups tied to performance milestones. Billed handles escalation schedules natively: set a retainer to increase by a fixed amount or percentage at defined intervals, and the system adjusts the invoice automatically. Your account managers focus on the strategy, not on remembering to update billing amounts.

Retainer invoices in Billed also itemize deliverables within the fee. Instead of a single $8,000 line labeled "Monthly Retainer," break it into constituent services—content strategy, four blog posts, weekly reporting—so clients understand exactly what their investment covers. This transparency reduces billing disputes and strengthens renewal conversations when it's time to expand the SOW.

Project-based campaign billing with milestone invoicing

Not every engagement fits a retainer model. Product launches, seasonal campaigns, brand refreshes, and website redesigns are project-scoped work that demands milestone-based billing tied to deliverables. Billed lets you define a campaign as a project, attach a total budget, and schedule invoices at each milestone—strategy approval, creative delivery, launch, and post-campaign reporting.

Each milestone invoice references the original SOW and shows cumulative spend against the approved project budget. Clients see at a glance that $15,000 of a $40,000 campaign budget has been invoiced, with the remaining $25,000 allocated to upcoming phases. This running budget visibility eliminates the surprise factor that damages client trust.

For agencies managing dozens of concurrent campaigns across different clients, Billed's project tagging lets you track budget burn by campaign, client vertical, or internal team. When your head of accounts asks how much of Q2's project revenue has been invoiced versus delivered, the answer is one filter away—not buried in a spreadsheet someone forgot to update last Tuesday.

Media spend pass-throughs and markup management

Agency economics depend on cleanly separating your service fees from third-party media costs. When you're managing $50,000 per month in Google Ads spend, $20,000 in Meta campaigns, and $10,000 in programmatic display, clients need invoices that reconcile with platform dashboards. Billed treats pass-through costs as a distinct billing category—labeled, itemized, and verifiable.

Configure markup on media spend as a flat percentage or fixed management fee per platform. A 15% markup on $50,000 in ad spend automatically calculates to $7,500 in management fees, displayed as a separate line so the client sees both the raw media cost and your margin. When the client's marketing director reconciles your invoice against their Google Ads dashboard, the numbers match.

For agencies that also pass through vendor costs—stock photography licenses, influencer payments, SaaS tool subscriptions billed on the client's behalf—Billed supports mixed pass-through invoices. Each vendor cost appears with its markup alongside media spend, and your agency fee sits at the top of the invoice. The result is a single, transparent document that replaces the three separate spreadsheets most agencies email to their finance contacts.

Performance-based and bonus billing tied to results

Agencies increasingly tie a portion of compensation to campaign outcomes—lead volume, ROAS thresholds, conversion rate improvements, or revenue attribution targets. These performance bonuses require invoicing that documents the KPI, the agreed target, the actual result, and the calculated bonus. Billed supports custom line items with descriptive fields, so a bonus invoice reads like a performance report.

Structure it as a base retainer plus a performance kicker: $8,000 monthly base with a $3,000 bonus if monthly qualified leads exceed 200. When you hit 247 qualified leads, the invoice shows the metric, the threshold, the overage, and the bonus amount. This documentation protects both parties and eliminates the back-and-forth that delays bonus payments by weeks.

For agencies running performance models across multiple clients, Billed lets you template these bonus structures. Clone a performance billing template, adjust the KPI targets per client, and generate bonus invoices at the end of each measurement period. Your finance team stops rebuilding bonus calculations from scratch every month, and clients receive consistent, professional documentation of the value your agency delivers.

Multi-service bundling across SEO, PPC, social, and content

Full-service agencies bundle multiple disciplines into a single client engagement—SEO audits and ongoing optimization, PPC campaign management, social media content creation, email marketing automation, and content strategy. Each service line has different cost structures, team members, and delivery cadences. Billed lets you group these services on a single invoice while maintaining per-service-line visibility.

Create service categories that mirror your agency's departments. Under "SEO Services," itemize technical audit hours, link building outreach, and monthly reporting. Under "Paid Media," list platform management fees and ad spend pass-through. Under "Content Production," detail blog posts, social assets, and video scripts with per-unit pricing. The client receives one invoice but can drill into exactly what each department delivered.

This structure also feeds your internal profitability analysis. When you can see that SEO services generate 62% gross margin while social media content production runs at 28%, you make informed decisions about pricing, staffing, and which service lines to pitch in new business proposals. Billed turns your invoicing data into the strategic intelligence most agencies only get from expensive BI tools—or don't get at all.

Client reporting tied to invoices for transparent billing

Marketing agency clients don't just want an invoice—they want proof the money produced results. Billed lets you attach campaign performance summaries, analytics snapshots, and deliverable checklists directly to each invoice. When a CMO opens your invoice, they see the month's deliverables completed, hours allocated, and key metrics alongside the charges.

For retainer clients, attach a monthly activity log showing exactly how their hours were spent: 12 hours on content creation, 8 hours on PPC optimization, 6 hours on reporting and strategy calls. When the total hours align with (or fall below) the retainer allocation, the client sees they're getting full value. When hours exceed the retainer, you have documented evidence to support a rate adjustment conversation.

This invoice-plus-report approach also accelerates payment cycles. Finance teams at client organizations typically route invoices through approval chains that include the marketing stakeholder. When your invoice arrives with the performance context already attached, the marketing director approves immediately instead of emailing your account manager asking "what did we get for this?" Agencies using Billed report faster approval times because the invoice answers every question before it's asked.

Challenges Marketing Agencies Businesses Face

Sound familiar? Billed is built to solve these exact problems.

Clients disputing invoices because agency fees, media spend, and vendor pass-throughs are lumped into a single opaque line item

Retainer scope creep from "quick" requests—a last-minute email blast, an extra social post, a slide deck revision—that consume unbilled hours every month

Manual spreadsheet gymnastics to calculate media markup across Google Ads, Meta, programmatic, and influencer spend for each client invoice

Performance bonus payments delayed for weeks because the invoice lacks documented KPIs, thresholds, and actual results

Inability to see per-client or per-service-line profitability, making it impossible to identify which accounts drain margin and which deserve expansion

Recurring retainer invoices requiring manual updates every time a client upgrades, downgrades, or triggers an escalation clause in the SOW

Everything you need to manage invoicing and get paid—built for marketing agencies professionals.

How Billed Helps Marketing Agencies Businesses

Automated retainer invoicing

Schedule monthly retainer invoices with built-in escalation rules. Set step-up amounts, percentage increases at defined intervals, and automatic service-line itemization so retainer billing runs itself while your ops team focuses on delivery.

Frequently Asked Questions

Time Savings Calculator

See how much time marketing agencies saves with Billed

Hours saved / month

4.3

Hours saved / year

52

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