Billed

Invoicing Software for Web Developers

Bill project milestones from discovery through launch, automate hosting and maintenance retainers, and pass through domain and SSL costs with clear line items. Billed gives web developers one invoicing system for fixed-price builds, hourly development sprints, and post-launch recurring revenue.

Key Takeaways

  • Invoice discovery, design, development, QA, and launch as separate milestones so clients pay for tangible deliverables at each phase
  • Convert every launched project into recurring hosting and maintenance revenue with automated monthly retainer invoices
  • Pass through domain registrations, SSL certificates, premium plugins, and stock assets as itemized line items instead of absorbing them into your fee
  • Document scope changes and change requests as approved, priced line items before work begins to prevent margin erosion from scope creep
  • Track hours by project and task to build historical data that improves quoting accuracy on future fixed-price proposals
  • Compare estimated versus actual hours per project type to identify which engagements—brochure sites, e-commerce builds, custom applications—generate the best margin

Milestone billing across discovery, design, development, and launch

Web projects move through distinct phases—discovery workshops, wireframing and UI/UX design, frontend and backend development, QA testing on staging, and production launch—each with different deliverables and timelines. Billing everything as a lump sum at project end creates cash flow gaps that force you to finance the client's project out of your own pocket.

Billed lets you structure invoices around project milestones tied to sign-off events. Send the first invoice after the discovery phase with deliverables like the project brief, sitemap, and technical specification. Invoice again after design approval when mockups and the style guide are signed off. Bill development after the staging environment passes client review, and send the final invoice at production launch.

This cadence keeps cash flowing throughout multi-month builds instead of waiting 60 to 90 days for a single payment. Clients also benefit from transparency—they see exactly what they paid for at each stage. If a project stalls during development because the client delays feedback, you have already been compensated for completed phases rather than carrying months of unbilled work on your books.

Recurring invoicing for hosting, maintenance, and support retainers

The most sustainable web development businesses do not rely solely on project revenue. Post-launch hosting, maintenance, and support retainers create predictable monthly recurring revenue that stabilizes cash flow between builds. Yet many developers leave this money on the table because they never formalize post-launch services into an invoicing workflow.

Billed automates recurring monthly invoices for each client's ongoing services. Set up separate line items for managed hosting, CMS core updates, security patching, plugin updates, uptime monitoring, daily backups, and a defined block of support hours. When a client needs work beyond their retainer allocation, bill the overage on the next cycle with tracked hours as documentation.

Separating hosting fees from development support hours prevents the common problem where clients assume their hosting plan includes unlimited site changes. A well-structured recurring invoice doubles as a service-level agreement—clients see exactly what they receive each month and understand what falls outside the retainer scope. Over time, retainer revenue from 15 to 20 active clients can match or exceed your project income, giving you the financial stability to be selective about which new builds you take on.

Choosing hourly versus fixed-price billing for different project types

The hourly-versus-fixed-price decision is not one-size-fits-all—it depends on how well-defined the scope is. A five-page brochure site on WordPress with a known theme and content structure has predictable scope, making fixed-price the right model. A custom web application with third-party API integrations, user authentication flows, and evolving requirements is better billed hourly or in time-and-materials sprints where risk is shared.

Billed supports both models and lets you mix them within a single client engagement. Quote a fixed price for the design phase where scope is clear, then switch to hourly billing for backend development where requirements may shift as the client tests functionality on staging. Track hours against the estimate in real time so you can alert the client before the budget runs out rather than surprising them with an overrun after launch.

For retainer clients, a hybrid approach works well: a fixed monthly fee covers routine maintenance and a set number of support hours, while additional development requests—new landing pages, feature additions, third-party integrations—are billed at your hourly rate with tracked time as documentation on the invoice.

Passing through domain, SSL, plugin, and third-party costs

Web developers routinely purchase services on behalf of clients—domain registrations, SSL certificates, premium WordPress or Shopify themes, plugin licenses, stock photography, CDN subscriptions, email hosting, and third-party API fees. These costs compound across your client roster, and absorbing them silently erodes project margins by hundreds of dollars per engagement.

Billed lets you add third-party costs as separate line items on project or recurring invoices with clear descriptions of what was purchased. Pass through the annual domain renewal at cost or with a management markup. Bill SSL certificates, premium plugin licenses like WooCommerce extensions or ACF Pro, and stock image packs as itemized expenses so the client understands these are external procurement costs separate from your development fee.

For ongoing subscriptions like CDN, transactional email services, or managed hosting platforms, include them as recurring line items on the monthly retainer invoice. This is cleaner than sending separate bills and ensures nothing falls through the cracks at renewal time. Documenting pass-through costs also protects you during client offboarding—the invoice history shows exactly which services are active under their account, making the handoff to another developer or agency straightforward.

Change request billing that prevents scope creep from killing margins

Scope creep is the single biggest margin killer in web development. A client asks for one more page, a revised homepage hero section, additional contact form logic, or a new integration with their CRM—all mid-project. Without a formal change request process, these additions get absorbed into the fixed price, and your effective hourly rate drops with every untracked addition.

Billed helps you formalize change request billing by adding approved modifications as documented, priced line items on the project invoice. When a client requests something outside the original scope, create a change order entry with a description of the work, estimated hours, and cost. Once approved, it appears on the invoice alongside the original milestone items—visible, documented, and billable.

This process does not require a confrontational conversation. Frame it as transparency: the client sees the additional work, its cost, and can choose to approve, defer to a post-launch phase, or decline. Most clients appreciate the clarity because it gives them budget control. Over multiple projects, your change request history also reveals patterns—if clients consistently request a blog, e-commerce functionality, or multilingual support mid-build, fold those into your standard proposals with proper pricing upfront.

Tracking profitability across concurrent projects and retainer clients

Most web developers juggle three to five active builds at any time plus a roster of retainer clients receiving monthly maintenance. Without project-level time tracking, it is impossible to know which engagements are profitable and which are consuming more hours than quoted.

Billed's time tracking lets you log hours by project and task category—frontend development, backend work, QA and browser testing, client communication, design revisions, deployment and DevOps. When you convert tracked time into invoice line items, clients see a transparent breakdown of work performed. More importantly, you build a historical dataset that sharpens your estimating accuracy over time.

Compare estimated hours against actuals for completed projects. If your WordPress brochure sites consistently take 45 hours but you quote 30, you are undercharging by a third. If custom React or Next.js applications average 120 hours but you quote 160, you have room to be more competitive on proposals. This data also informs which project types to pursue—a portfolio weighted toward retainer clients with occasional fixed-price builds may generate better margins than chasing large custom applications that carry higher scope risk and longer payment cycles.

Challenges Web Development Businesses Face

Sound familiar? Billed is built to solve these exact problems.

Scope changes during development—extra pages, revised layouts, new integrations—absorbed into the fixed price because no change request process exists

Post-launch hosting and maintenance revenue lost because recurring invoicing was never set up, and clients drift to competitors who offer managed packages

Third-party costs like domain renewals, SSL certificates, premium plugin licenses, and stock assets silently eaten instead of passed through on invoices

Inaccurate project estimates repeated on every proposal because actual hours are never tracked against budgets to build historical benchmarks

Client payment delays stretching 30 to 60 days because invoices show a single line item with no breakdown of phases delivered or work completed

No visibility into which project types—brochure sites, e-commerce builds, custom applications—actually generate healthy margins versus draining resources

Everything you need to manage invoicing and get paid—built for web development professionals.

How Billed Helps Web Development Businesses

Phase-based milestone invoicing

Invoice discovery, design, development, QA, and launch as separate milestones with sign-off triggers. Clients see their investment allocated across each project phase, and you collect payment tied to tangible deliverables instead of waiting until production launch.

Frequently Asked Questions

Time Savings Calculator

See how much time web development saves with Billed

Hours saved / month

4.3

Hours saved / year

52

Start Invoicing Your Web Development Clients

Join thousands of web development professionals who use Billed to invoice clients, track expenses, and get paid faster.

No credit card required. Cancel anytime.