Billed

Delivery Note Template

A delivery note accompanies a shipment and lists exactly what was delivered, so the recipient can check goods against the order on arrival

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Quick answer:A delivery note (packing slip) accompanies a shipment and lists the items and quantities delivered so the recipient can check goods and sign for them. It confirms delivery and usually omits prices; the invoice, sent separately, requests payment.

Key Features

Everything you need in a professional document template.

Itemized list of goods and quantities delivered
Unique delivery note number for tracking
Order or invoice reference to link the documents
Space for the recipient to confirm and sign on arrival
Section to record shortages or damage
Prices omitted by default — confirms contents, not payment

What a delivery note is for

The delivery note answers one question at the point of handover: did everything that was supposed to arrive actually arrive? By listing each item and quantity, it lets the receiver tick off goods against the order and flag anything missing or damaged before signing. That signature becomes proof of delivery, which protects the supplier in any later dispute about whether goods were received.

Unlike an invoice, a delivery note usually omits prices. Its job is to confirm contents and condition, not to ask for money. Many warehouse and receiving staff are not authorized to see pricing, which is another reason the two documents stay separate.

Delivery note vs. invoice

The delivery note ships with the goods and records what was physically delivered. The invoice is the financial document that requests payment for those goods, and it typically follows separately. A delivery note shows items and quantities; an invoice shows items, quantities, prices, taxes, and the amount due. Linking them with a shared order or reference number lets you confirm that what was delivered matches what is being billed.

What to include on a delivery note

Include the supplier and recipient details, a unique delivery note number, the dispatch or delivery date, and the related order or invoice reference. List each item with a description and quantity delivered. Leave space for the recipient to note discrepancies and sign. Prices are optional and usually left off. A clear reference number is what ties the delivery note back to the order and forward to the invoice.

How to create a delivery note with Billed

Build the delivery note from the same order details you will invoice, so the items and reference number stay consistent across documents. Set your business details once and reuse them on every note.

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What's included in this document template

Delivery note Invoice
Travels with goods Yes No
Shows prices Usually no Yes
Purpose Confirm what was delivered Request payment
Signed by recipient Yes, on arrival No

Why the signature line is the most important field. We reviewed where delivery disputes actually get resolved and found it is almost always at the point of handover, not later. A delivery note with a clear itemized list and a signature line lets the receiver catch a shortage or damaged item while the driver is still present — the only moment a correction is easy. Notes without a space to record discrepancies push the problem days downstream, where 'we never received item X' becomes a he-said-she-said with no contemporaneous record. The list plus signature is the entire value of the document.

When this isn't for you

If you deliver services rather than physical goods, a delivery note is not the right document — a completion report or signed timesheet fits better. Delivery notes are for tangible items that physically arrive somewhere. If your shipping runs through a fulfillment platform or ERP that already generates packing slips, use that output so it stays linked to inventory and orders rather than maintaining a separate template. For businesses shipping goods directly to customers, a delivery note is the right confirmation document.

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Frequently Asked Questions

Common questions about this document template.

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