Billed

Marketing Your Small Business

Billed publishes these marketing articles. They're grouped by what you're trying to do, with a line on what each one covers.

Planning and brand

Choosing your marketing approach and how your business presents itself.

  • Types of marketing strategies

    Types of marketing strategy for a small business, how advertising, PR and sales promotion differ, and the pros and cons of different advertising media.

  • Branding for a small business

    Positioning, a visual system, voice guidelines, social proof, local and digital presence, photography, legal basics and a branding budget.

  • Finding more clients

    Ways to look for clients, including referrals, job boards, email lists, social media groups, webinars and building authority in a niche.

Your website and local search

Setting up the places people look you up.

  • Building a business website

    Setting goals, choosing DIY, template or custom, site structure, copy, design and speed, SEO at launch, analytics, accessibility and maintenance.

  • Creating a Google Business Profile

    Gathering your details, claiming the profile, categories, the business description, photos, services, posts, reviews, messaging and the insights to watch.

  • Local SEO

    Your Google Business Profile, local on-page SEO, citations, reviews, local links, tracking results and "near me" searches.

Content, email and social media

Publishing and sending things your customers read.

  • Content marketing

    Planning topics from customer questions, choosing formats, a publishing cadence, distribution, measuring results and an editorial calendar.

  • Email marketing

    Permission and list building, the core email types, segmentation, writing emails, deliverability and compliance basics, and measuring results.

  • Social media marketing

    Choosing platforms, content pillars, batching posts, engagement, when to boost posts, measuring results and guardrails.

  • Guest post outreach

    Finding sites to pitch, writing the guest post, pitching it and following up.

Paid search advertising

Pay-per-click (PPC) ads and how businesses use them.

  • What PPC advertising is

    How pay-per-click advertising works, its advantages and disadvantages, what it costs, the types of PPC ads and managing campaigns.

  • PPC for a small business

    The advantages the article sets out for PPC at a small business, including budget control, targeting, testing and remarketing, with budget guidelines.

  • PPC in B2B marketing

    The role of pay-per-click advertising in business-to-business marketing, and advice for B2B advertisers.

Referrals, relationships and proof

Getting introductions and showing what past clients say.

  • Getting referrals

    When and how to ask for a referral, a lightweight referral program, tracking referral sources and mistakes to avoid.

  • Creating a referral program

    Reward structures, program rules, making referring easy, B2B and B2C differences, ethics, fraud prevention and measurement.

  • Networking for small business owners

    Choosing where to network, following up, hosting small events, partnerships and measuring networking as a channel.

  • Collecting customer testimonials

    When and whom to ask, prompts, formats beyond text, legal and ethical basics, and where to use testimonials.

  • Writing a case study

    Choosing the client story, interview questions, a case study outline, ethics, formats, distribution and measuring performance.