Free Online Order Receipt Template

The online order receipt confirms that a customer has paid for an order from your website. It has:

• Store: your Store name, Website and Customer service contact.
• Order details: Order no., Order date and Receipt date.
• Customer: the customer's Name and Email.
• Ship to: Name and address and Shipping method.
• Items: Item, Option, Qty, Price and Amount, one row for each item ordered.
• Totals: Subtotal, Shipping, Sales tax, if applicable, Total and Amount paid.
• Payment: Payment method, Transaction ID and Payment date.
• The footnote "Thank you for your order. Keep this receipt for your records."

The receipt is marked PAID. It comes as three files:

• PDF: a blank form to print and fill in by hand. It's sized for A4 paper, so if you print on US Letter, check the scaling setting in your print dialog so the whole page fits.
• Word (.docx) and Excel (.xlsx): the same layout filled with sample details. Overwrite them with your own.

In the Excel file:

• each row's Amount is Qty × Price, rounded to the cent;
• Subtotal adds up the Amount column;
• you type Shipping;
• a "Tax rate (enter your rate)" cell sets Sales tax, if applicable, which is the Subtotal × that rate (0% in the sample);
• Total is the Subtotal plus Shipping and the sales tax;
• you type the amount received in Amount paid.

The file's tip says to leave the tax rate at 0% if no tax applies, and not to delete the rows, because the totals refer to them. The item table has three sample rows and four blank ones.

The sample works out like this:

• 2 insulated water bottles (32 oz, slate) at 24.00, 48.00; a 3-pack of trail running socks (size M) at 18.50; a rechargeable headlamp at 39.00;
• a Subtotal of 105.50, plus 6.95 shipping, with sales tax at 0%;
• a Total of 112.45, all of it paid on Nov 12, 2026, the order date.

The sample prices only show how the form works, so use your own.

The Payment method field reads "[Card type and last 4 digits, or wallet]", so record the card type and its last 4 digits, or the wallet the customer used, and leave the full card number off. Copy the Transaction ID from your payment records, so you and the customer can trace the payment if a question comes up.

The template records how the order was paid. It doesn't describe how any payment service works, or rules on refunds, disputes or returns. There's no return-policy line: if you want one on the receipt, the store receipt below has it.

• This online order receipt: an order number, a ship-to address, a shipping line, an Option column, and payment method and transaction ID fields for a payment taken online.
• Store receipt: a point-of-sale receipt with a SKU for each item, the amount tendered and change given, and a return-policy line.
• Sale receipt: a discount rate cell on the whole sale and a balance line.
• Itemized receipt: each discount on its own line under the item it applies to.

If you need to confirm that a client paid an invoice, the payment receipt is built for that. Other receipt templates include delivery, money and child care.

• Receipt templates by format: Word, Excel, PDF, Google Docs and Google Sheets.
• All receipt templates.